Terms & Privacy Policy

Introduction

FarmWork Connect ("we", "us", "our") operates an online platform connecting farmers/employers ("Employers"), contractors, and workers/job seekers ("Workers") for agricultural, farm, and related seasonal/contract work. These Terms of Service ("Terms") govern your access to and use of our website, mobile app, and services (collectively, the "Service"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Acceptance of Terms

By accessing or using FarmWork Connect, you accept and agree to be bound by these Terms and our Privacy Policy (linked here). These form a binding legal agreement.

2. Eligibility and User Accounts

• You must be at least 18 years old (or the age of majority in your province) to use the Service.
• You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
• Notify us immediately of any unauthorized access.
• We may require identity verification for certain features.

3. User Conduct and Prohibited Activities

You agree to use the Service only for lawful purposes. You must not:

• Post false, misleading, fraudulent, discriminatory, or harassing content.
• Violate any applicable law, including human rights, employment standards, or anti-discrimination laws.
• Harass, threaten, or harm other users.
• Interfere with the Service (e.g., viruses, scraping, overloading servers).
• Use automated means to access the Service without permission.
• Post jobs or apply in bad faith (e.g., spam, pyramid schemes).

4. User Content

• You retain ownership of content you post (e.g., profiles, job listings, messages).
• By posting, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, host, display, reproduce, modify (for formatting), distribute, and promote that content on the Service.
• You represent that your content does not infringe third-party rights and is accurate.

5. Job Listings, Applications, and Matching

The Service is a venue only—we do not verify identities, qualifications, job details, or employment outcomes.

We do not conduct criminal checks, background checks, reference checks, or any other verification of users, employers, workers, or listings.

We are not responsible or liable for any harassment, discrimination, loss of income, unpaid work/wages, inaccurate or fraudulent listings, unsafe working conditions, or any other issues arising from interactions, applications, or employment relationships facilitated through the platform.

• Employers are solely responsible for job accuracy, compliance with laws (wages, safety, immigration, human rights), and non-discriminatory practices.
• Workers are responsible for verifying opportunities and conducting their own due diligence (including any necessary checks).
• We do not guarantee interviews, hires, wages, work conditions, payment, or any employment outcome. No employment, agency, or partnership relationship exists between FarmWork Connect and users.

6. Payments and Credits

• Certain features (e.g., premium listings, promoted jobs) may require credits or payments.
• All sales are final; credits are non-refundable except where required by law (e.g., cooling-off periods).
• Prices may change; we will provide notice for material increases.
• Payments processed via third-party providers; their terms also apply.

7. Termination and Suspension

• We may suspend or terminate accounts for any violation of these Terms, suspected fraud, or at our discretion, with or without notice.
• You may delete your account anytime via settings.
• Upon termination, your content may be removed; certain obligations (e.g., licenses granted) survive.

8. Disclaimers and Limitation of Liability

The Service is provided "as is" and "as available" without warranties (express or implied), including merchantability, fitness, or non-infringement.

Without limiting the above, we expressly disclaim any responsibility or liability for harassment (online or offline), loss of income, unpaid wages or work, inaccurate/misleading listings, failure to pay, or any damages resulting from user interactions, employment decisions, or reliance on platform content.

• We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use (even if advised of possibility), to the maximum extent permitted by law.
• Total liability shall not exceed amounts you paid us in the prior 12 months (or $100 if none).

9. Indemnification

You agree to indemnify us against claims arising from your content, conduct, or violation of these Terms (including any claims related to employment disputes, unpaid wages, harassment, or failure to verify information).

10. Changes to Terms

We may update these Terms. We will notify you of material changes (e.g., via email or in-app notice). Continued use after changes means acceptance.

11. Governing Law and Disputes

These Terms are governed by British Columbia and Canadian law. Disputes shall be resolved in Vancouver courts (exclusive jurisdiction), or via arbitration if agreed.

1. Information We Collect

Provided by you: Name, email, phone, address/location, profile (skills, experience, certifications, resume/CV, photos, work history, preferences).

From interactions: Messages, applications, job views/searches.

Automatically: Device info, IP address, browser type, usage (pages, time spent), cookies/tracking.

Location: Precise or approximate (with consent) for job matching.

From third parties: Payment processors, verification services (if used).

2. How We Use Your Information

We use it to:

• Provide matching, job recommendations, communication.
• Process applications/payments.
• Improve Service, analytics, fraud prevention.
• Send notifications (jobs, messages, updates—with consent where required).
• Comply with law, enforce Terms.

3. Consent and Legal Bases

We rely on consent (meaningful, informed), contract performance, legitimate interests (e.g., security), or legal obligations. You can withdraw consent (may limit features).

4. Sharing/Disclosure

We do not sell data. We share with:

• Other users (e.g., profile visible to matched Employers/Workers per your settings).
• Service providers (hosting, analytics, payments—bound by confidentiality).
• In business transfers (merger/sale).
• Authorities if required by law.
• International transfers use safeguards (e.g., adequacy or contracts).

5. Data Retention

We keep data as long as needed for purposes (or legal requirements), typically 2 years post-inactivity, then delete/anonymize unless required longer.

6. Your Rights (PIPEDA-Aligned)

You may:

• Access, review, correct your data.
• Request deletion (subject to legal retention).
• Withdraw consent/opt out of certain uses/marketing.
• Portability (where feasible).

Contact us to exercise rights; we respond within 30 days.

Subscription Billing & In-App Purchases

Farmwork Connect offers auto-renewing subscriptions (e.g. Crew Leader, Farmer/Contractor packages) available for purchase through the App Store (Apple) or Stripe (web).

• Auto-renewal: Subscriptions automatically renew at the end of each billing period (monthly or yearly) unless cancelled at least 24 hours before the renewal date.
• Pricing: Subscription prices are displayed at the time of purchase. Prices may vary by plan and billing period (e.g. monthly or yearly).
• Billing: Your Apple ID account or credit card will be charged upon confirmation of purchase and at the start of each renewal period.
• How to cancel (Apple): Open the Settings app on your iPhone → tap your name → Subscriptions → select Farmwork Connect → tap Cancel Subscription. Cancellation takes effect at the end of the current billing period.
• How to cancel (Web/Stripe): Contact us at Support@farmwork-connect.ca and we will cancel your subscription.
• Refunds: We do not offer refunds for subscription purchases. For purchases made through the App Store, refund requests are handled by Apple in accordance with their refund policy. You may request a refund from Apple at reportaproblem.apple.com.

Camera Permission

Farmwork Connect requests access to your device's camera solely to allow you to take photos directly within the app — such as uploading a profile picture, crew photo, or farm listing image.

We do not record, store, or transmit any camera feed or video. Camera access is only activated when you explicitly choose to take a photo within the app.

Photos captured via the camera are only uploaded if you confirm and submit them. You may deny camera permission at any time through your device settings; you can still upload photos from your gallery without granting camera access.

7. Data Security

We use reasonable safeguards (encryption, access controls). No internet transmission is 100% secure.

8. Cookies and Tracking

We use cookies/pixels for functionality, analytics, personalization. Manage via browser or our settings. See our Cookie Policy (if separate).

9. Children's Privacy

Not for under 18. We do not knowingly collect from children.

10. Changes

We may update; notify for material changes. Continued use = acceptance.

11. Contact / Complaints

privacy@farmworkconnect.com

For unresolved issues, contact Office of the Privacy Commissioner of Canada (www.priv.gc.ca).